Terms and Conditions for Gut Instincts Naturopathy

Welcome to Gut Instincts Naturopathy, operated by Yasmin (ABN: 65 756 129 690). Please carefully read these Terms and Conditions (Ts&Cs) that govern your use of our website, booking appointments, and purchasing services or products. By engaging with our services, you agree to these terms, which ensure a smooth and professional experience.

1. Use of the Website

By accessing the Gut Instincts Naturopathy website, you confirm that you are at least 18 years of age. If you are under 18, a parent or guardian must read and agree to these Ts&Cs on your behalf.

2. Client Responsibilities

As a client, it is your responsibility to:

- Attend consultations on time.

- Provide accurate and up-to-date health information.

- Inform us of any changes to your health, including treatments or medications.

- Follow any guidance or treatment plans provided.

Naturopathy is a long-term, holistic approach to health. We encourage open communication and realistic expectations throughout your journey with us.

Client Intake Forms

Upon booking your initial consultation, you will receive an Intake Form. This must be completed at least 24 hours before your appointment. If not completed in advance, your consultation time may be used to gather this information, and full fees will apply. Failure to complete the form may result in the cancellation of your appointment.

Minors

Clients under the age of 18 must have a parent or guardian present during consultations.

3. Services

Gut Instincts Naturopathy provides online consultations and naturopathic programs designed to support your health. Products recommended may be sourced from third-party suppliers, and by purchasing from them, you agree to their respective Ts&Cs.

Yasmin adheres to the Code of Conduct for health practitioners and is registered with the Australian Naturopathic Practitioners Association Inc (ANPA) which is a bona fide organisation listed in Schedule One of the Regulations of the Therapeutic Goods Act 1989.

4. Bookings and Payment

Booking Process

Bookings are made via our secure booking system. Payments are processed through third-party platforms, which may collect your personal and payment details. Please contact us if you prefer an alternative payment method.

Payment Terms

- A 100% deposit is required to secure your initial and acute consultations.

- Follow-up consultations must be paid within 48 hours of receiving the invoice. Failure to pay within this timeframe may result in a warning, additional fees, or legal action.

Cancellation Policy

- Cancellations or rescheduling within 24 hours of your appointment will result in the forfeiture of 50% of your deposit.

- Failure to attend your appointment without notice will incur a 100% cancellation fee.

- If you arrive late, your consultation will be limited to the remaining time, and full fees will still apply.

Refunds

We do not offer refunds for change of mind. If you are dissatisfied with our services, please contact us to discuss your concerns. Refunds for services not delivered as promised will comply with Australian Consumer Law.

5. Confidentiality

All personal and health-related information shared with Gut Instincts Naturopathy will be kept confidential, except where required by law or for professional consultation purposes. For more details, please refer to our Privacy Policy.

6. Content Disclaimer

The content on our website and social media platforms is for educational purposes only and does not replace tailored advice from a qualified practitioner. For personalised advice, please book a consultation.

7. Health & Liability

Naturopathy is not a substitute for medical diagnosis or treatment. Please consult your medical professional before starting any naturopathic treatments to ensure they are appropriate for your needs. Gut Instincts Naturopathy is not responsible for adverse effects resulting from following our advice. If you experience a medical emergency, seek immediate medical attention.

Allergies & Reactions

You are responsible for informing us of any allergies or sensitivities. Please review all product ingredients before purchasing. If you experience a reaction, discontinue use and contact us.

8. Overseas Clients

If you are located outside Australia, it is your responsibility to ensure that products or services comply with local laws. We are not liable for orders confiscated or prohibited by customs or local regulations.

9. Indemnity

You agree to indemnify Gut Instincts Naturopathy against any loss, damage, or injury resulting from your use of our services, except where caused by our negligence. This includes decisions made based on our advice

10. Governing Law & Jurisdiction

These Ts&Cs are governed by the laws of Australia. Any disputes will be resolved respectfully, and we encourage open communication to address concerns.

11. Intellectual Property Rights

All content on the Gut Instincts Naturopathy website is owned by Yasmin unless otherwise stated. Copying or reproducing content without permission is prohibited under copyright law.

Thank you for choosing Gut Instincts Naturopathy. By engaging with our services, you confirm your agreement to these terms and conditions. We look forward to supporting your health journey.